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FREE SHIPPING ON ALL ORDERS OVER R 1000 🇿🇦 SUPAHUMN PROJECT 💙 SUBSCRIBE AND SAVE 💰
FREE SHIPPING ON ALL ORDERS OVER R 1000 🇿🇦 SUPAHUMN PROJECT 💙 SUBSCRIBE AND SAVE 💰
FREE SHIPPING ON ALL ORDERS OVER R 1000 🇿🇦 SUPAHUMN PROJECT 💙 SUBSCRIBE AND SAVE 💰
FREE SHIPPING ON ALL ORDERS OVER R 1000 🇿🇦 SUPAHUMN PROJECT 💙 SUBSCRIBE AND SAVE 💰
SHIPPING
Thank you for choosing SUPAHUMN. We are dedicated to providing you with an exceptional shopping experience, and our shipping policy is designed to ensure the efficient and secure delivery of your custom products. Please review the following information carefully.
All orders are processed within [7] business days (excluding weekends and holidays) after receiving full payment.
Your order will be shipped within the allocated business days according to your location and time of purchase. Reputable Courier Companies are automatically assigned according to location of delivery. We are not responsible nor liable for any damage caused in transit or made by a 3rd party.
Shipping costs are calculated based on the chosen shipping method, package weight, and destination. All shipping costs are determined per weight of order.
Upon shipment, a confirmation email will be sent to you, including the relevant tracking number(s). Tracking information will become active immediately in receiving the email.
Estimated delivery times vary depending on the selected shipping method and destination. Please note that these are estimates, and actual delivery times may be influenced by unforeseen circumstances or customs processing times.
We currently ship to [list of countries or regions]. If your location is not on the list, please contact our customer service team at info@supahumn.com for assistance.
For international orders, customs duties may be applicable and vary by country. Customers are responsible for any customs duties imposed by their respective countries.
SUPAHUMN is not liable for lost or stolen packages. If you suspect your package is lost or stolen, please contact the shipping carrier directly using the provided tracking information. We will try our very best in order to assist located your order.
Customers are responsible for providing accurate and complete shipping addresses. SUPAHUMN is not responsible for orders delivered to incorrect addresses provided by the customer.
If your order is returned to us due to an incorrect address or any other shipping issue, additional shipping fees may apply for reshipment.
PROBLEMS WITH YOUR ORDER
It is important that each Product’s use and care instructions are followed properly.
For garments, it is important that washing instructions are followed exactly as stated on the label. Each garment is wash-tested thoroughly and quality-checked on each production batch prior to leaving the manufacturer. For accessories, it is important that manufacturers’ instructions about any restrictions on use are followed.
It is your responsibility to take reasonable care of the Product you have bought. We are not responsible to you to the extent that the problem with your Product is caused by your incorrect use or care.
But we also understand that sometimes things don’t go according to plan. If there is a problem with your Product, just get in touch as described below and we’ll try and help you.
“I have received a faulty Product”
If you think the Product you received is faulty, please contact our customer service team.. The team will tell you how to proceed. Please include as many details as possible about the fault.
“I have received an incorrect Product in my order”
If you have received an incorrect Product in your order, please contact our customer service team.. We will then advise on how to proceed with the return. Please include as many details as possible about the incorrect item.
“A Product is missing from my order”
If the dispatch email states an item should be in your parcel but it is not, please contact our customer service team , who will try to rectify the mistake as quickly as possible.
For any inquiries or concerns regarding our shipping policy, please reach out to our customer service team at info@supahumn.com
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